Last updated: October 27, 2026
KawaPod is operated by Kawaprint LLC. All of our products are made to order, which means each shirt is printed after you complete checkout. This policy explains where we ship, our processing times, shipping fees, and delivery estimates.
1. Where We Ship
We ship to addresses in the United States only. We do not ship to other countries at this time.
2. Order Processing Time
After your payment is confirmed, we produce your order. Processing time is 3–7 business days. This includes printing, quality check, and packaging.
Business days are Monday to Friday, excluding U.S. public holidays. Orders placed on weekends or U.S. public holidays begin processing on the next business day.
3. Shipping Fee
Shipping is a flat rate of $6.99 per order, regardless of the number of items or order value. The shipping fee is shown at checkout before you pay.
Product prices include applicable sales tax. Shipping is charged separately. The total shown on the final checkout page is the amount you will pay; we do not add other charges after you place your order.
4. Estimated Delivery Time
Estimated delivery time is processing time plus transit time, counted in business days from the date your order is placed:
- Processing: 3–7 business days
- Transit: 7–10 business days
- Total estimated delivery: 10–17 business days
These are estimates. Actual delivery may vary due to carrier delays, weather, or peak seasons.
5. Tracking Your Order
After your order ships, we email you a shipping confirmation with a tracking number and link. Tracking usually becomes active within 1–2 business days. You can also check your order on our Track Your Order page or contact us at support@kawapod.com with your order number.
6. Incorrect or Incomplete Address
Please double-check your shipping address at checkout. If a package is returned to us because of an incorrect or incomplete address, failed delivery attempts, or refusal by the recipient, we will contact you before charging any reshipping fee.
7. Delayed, Lost, or Damaged Packages
If your order is significantly delayed beyond the estimated window, arrives damaged, or does not arrive, contact us at support@kawapod.com within 30 days of the estimated delivery date or delivery date. We will investigate with the carrier and send a free replacement or issue a full refund, as described in our Returns & Refunds Policy.
8. Contact Us
We aim to respond within 1–2 business days.
Kawaprint LLC
4405 Jager Dr NE Ste C4-4096
Rio Rancho, NM 87144
United States
Email: support@kawapod.com
Phone: +1 (503) 832-8599