Privacy Policy

At Kawapod, accessible from https://kawapod.com/, your privacy is one of our main priorities. This Privacy Policy document contains types of information that is collected and recorded by Kawapod and how we use it.

1. Information We Collect

We collect information to provide better services to all our users. The types of personal information we may collect include:

  • Contact Information: Name, email address, shipping address, and phone number.

  • Payment Information: When you make a purchase, your payment details (credit card numbers, etc.) are processed by our secure third-party processors (Stripe and PayPal). We do not store your full financial information on our servers.

  • Order History: Details about the products you have purchased.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Process, fulfill, and ship your orders.

  • Communicate with you regarding your order status or support inquiries.

  • Improve, personalize, and expand our website.

  • Prevent fraudulent transactions and enhance the security of our website.

  • Comply with legal obligations.

3. Log Files and Cookies

Kawapod follows a standard procedure of using log files and cookies.

  • Log Files: These files log visitors when they visit websites. The information collected includes IP addresses, browser type, ISP, date and time stamp, and referring/exit pages.

  • Cookies: We use “cookies” to store information about visitors’ preferences and the pages on the website that the visitor accessed or visited. This information is used to optimize the users’ experience.

4. Third-Party Privacy Policies

Our Privacy Policy does not apply to other advertisers or websites. We use third-party services for:

  • Payment Processing: Stripe and PayPal.

  • Shipping: UPS, FedEx, or USPS.

  • Analytics: Google Analytics (to understand how users interact with our site). These third parties have their own privacy policies regarding how they handle your data.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. We use Secure Sockets Layer (SSL) encryption to protect sensitive information transmitted online. Access to your personal data is restricted to employees who need the information to perform a specific job (e.g., billing or customer service).

6. Your Data Protection Rights (GDPR/CCPA)

Depending on your location, you may have the following rights:

  • The right to access, update, or delete the information we have on you.

  • The right to object to our processing of your personal data.

  • The right to data portability.

7. Children’s Information

Kawapod does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, please contact us immediately.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

9. Contact Us

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us:

  • Address: 1640 Southeast 150th Avenue, Portland, Oregon 97233, United States

  • Email: support@kawapod.com

  • Phone: +1 (503) 832-8599

  • Working Hours: Monday – Friday | 9:00 AM – 5:00 PM (CT)