Payment Policy

At Kawapod, we aim to provide a secure and seamless shopping experience. We accept various payment methods to ensure convenience and safety for all our customers. All transactions are processed in US Dollars (USD).

1. Accepted Payment Methods

We partner with the world’s leading payment gateways, PayPal and Stripe, to process your payments securely. Through these gateways, you can pay using:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover, JCB.

  • PayPal: Direct payment via your PayPal balance or linked bank account/credit card.

  • Digital Wallets: Apple Pay and Google Pay (processed via Stripe).

2. Payment Security

Your security is our top priority. We use Secure Sockets Layer (SSL) technology to encrypt your personal and payment information.

  • PCI Compliance: Our payment processors (Stripe and PayPal) are PCI-compliant, meaning they meet the highest industry standards for protecting cardholder data.

  • No Data Storage: Kawapod does not store or have access to your full credit card numbers or sensitive financial details. All data is handled by our encrypted payment providers.

3. Transparent Pricing

  • All prices listed on our website are in US Dollars (USD).

  • The total amount you see at checkout is the final price you pay. This includes the product price and the flat shipping fee of $4.95.

  • Since our business is located in Oregon, no sales tax will be added to your order at checkout.

  • There are no hidden handling fees or surprise charges.

4. Payment Authorization

When you place an order, your payment method will be charged immediately. If we are unable to fulfill your order for any reason (e.g., stock issues), a full refund will be issued back to your original payment method within 5-7 business days.

5. Billing Information

To avoid delays in processing, please ensure that your billing information matches the information on file with your financial institution. If a transaction is flagged as high-risk or fraudulent by our system, we reserve the right to cancel the order and issue a refund for security purposes.

6. Contact Information

If you have any questions or encounter issues during the checkout process, please contact us:

  • Address: 1640 Southeast 150th Avenue, Portland, Oregon 97233, United States

  • Email: support@kawapod.com

  • Phone: +1 (503) 832-8599

  • Working Hours: Monday – Friday | 9:00 AM – 5:00 PM (CT)